Senior Engineer – Security Management (Navi Mumbai)

15/09/2015 13:42

Location: Navi Mumbai

Key Roles and Responsibilities

Key Spoc  for Incident , Problem & Change Management

Resolve Customer Escalations

Ensure Service Delivery as per agreed SOW / SLA

Assist Manager in  monthly Dashboards / Service Level parameters

Mentor & Hand hold L1 Teams  and enhance their performance

Act as a key SPOC for L2 & L3 Incidents

Take initiatives in learning & evaluating  new  SOC Technology & Tools 

Prepare RCA for Sev1 incidents 

Management of various firewalls, VPNS and security devices

Co-ordination with customer / CSM  for Change Management .

Taking initiative on providing recommendations on vulnerabilities / bugs / security practices to be followed / implemented

MIS customer report preparations.

Technical & Functional Skills & Certifications

Experience in Security products (Checkpoint and any other firewalls like Juniper, Cisco ASA, Fortinet etc.) and syslogs monitoring & analysis.

education, qualifications, and certifications

BE / Diploma in Electronics / Comp/ IT

Certification:-  CCSA or CCSE

Experience

Minimum of 4-5 years security product (Checkpoint and Fortigate/ Juniper/ Cisco ASA or any other firewall) experience in customer facing organizations within the telecom or IT industry.

Experience on Network and Security  Management & Administration

Experience in multiple  OEM Security products would be an advantage

Working experience on analysis of Event log monitoring tools and Proficient in participating for investigating security breaches activities over network.

Knowledge and understanding of information security principles and best practices

Knowledge and working experience in  Network/ Security Products

Understanding of Routing  Protocols

Ability to handle multiple security products.

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