Sr. Manager - Talent Acquisition - Gurgaon

20/04/2015 16:57

Position : Sr. / Manager – TA 

No. of Positions : 2 (1 each for Collections & Operations)

Reporting to : Head 

Place : Gurgaon

Direct Reports : 3 – 4 Asst. Managers 

Job responsibilities:

  • Hiring, coaching & mentoring a team of Asst. Managers & Recruiters (3 to 4 AMs with each having 4-6 Recruiters).
  • Manage end to end recruitment cycle in line with the defined Recruitment Processes.
  • Develop & manage relationship with Manpower Consultants, training institutions & campuses locally in line with the guidelines set by HQ.
  • To ensure delivery of Recruiters KPIs & that all requisitions are closed within agreed timelines.
  • To contribute towards bringing improvement in Recruitment Processes.
  • To ensure that all the recruitment processes are executed in line with the standard guidelines.
  • Responsible for performance review of team members and participate in appraisal process.
  • Ensure execution of On-boarding process within specified timeline.
  • Improve quality of hires & ensure that Early attrition (<30 days) is within targeted limits.
  • Ensure 100% accurate data in RMS (Hirecraft) at all times.
  • Utilize multiple sources of hires including employee referrals, job portals, internal transfers, Internal Job Postings, training institutes, campuses, Manpower Consultants, etc in line with the stated Sorucing Mix targets.
  • Develop key analytics that show opportunities for optimization and course of correction where necessary.
  • Gather Man Power requirement, develop sourcing plan, execute sourcing plan, monitor execution daily, take corrective actions & deliver the requirements within agreed timelines.
  • Work closely with business stakeholders to understand the issues & provide workable solutions to improve the level of services & time of delivery.
  • Consolidating manpower requirement from various departments for manpower planning.

Desired Profiles: 

  • MBA / Graduate with 6 – 10 years of experience in bulk hiring with minimum 5 years in domestic BPO set-up.
  • Should have done hiring in access of minimum 100 per month.
  • Should have been handling a team of at-least 10 recruiters for multi locations with at-least 2 levels of reporting.
  • Should be highly process oriented & have eye for detail.
  • Should be hands on with MS Excel.
  • Should have managed recruitment budget.
  • Should be able to build & execute sourcing strategies.
  • Should be able to coach & mentor team members to achieve targeted results. 

Key Deliverables: -

  • Recruiter’s Productivity
  • Time to Hire
  • Recruitment Process Adherence
  • Quality of hires (Controlled Early Attrition)
  • Sourcing Mix



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