Trainer - Call Center (Tamil/Telegu/Kannada) - Gurgaon

23/03/2015 11:29

Job Title: Trainer - Call Center (Tamil/Telegu/Kannada)

Job Location: Gurgaon

Experience: Minimum 2 Years as Trainer

Job Summary

The role of this team is to train new joiners on Process knowledge and post training evaluate their knowledge. To train existing employees on updates and TNIs

Job Description

  • Train new joiners on process knowledge.
  • Quality Audits and planning refresher training basis TNIs
  • Create training presentations and updating existing presentations basis updates from time to time
  • Conducting Evaluations
Desired Profile
 
  • Excellent Communication skills- both verbal and written (English and Tamil/Telegu/Kannada)
  • Training Experience is mandatory (preferably BPO Industry)
  • Content development knowledge is mandatory
  • Well versed with Microsoft office- word, ppt, basic excel usage
  • Relevant experience of 1 year (BPO training) required

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