Windows Exchange L2 - Navi Mumbai

27/03/2015 10:37

Job Title: Windows Exchange L2 (Permanent)

Location: Navi Mumbai 

Educational Qualification:

Degree/ Diploma/BSC IT  in Computer Science  Technology or equivalent experience.

Others:

2 to  3 years of experience in job specific skills.

Note: Position will require working in shifts to support 24*7 operations.

Candidates from Mumbai/ Pune are preferred.

Responsibilities:

  • Communicate with corporate customers via telephone, email, and other electronic communications regarding problems.
  • Analyze problems and develop solutions to meet customer needs.
  • Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
  • Responsible for the day-to-day maintenance and operation of selected systems.
  • Optimizes system availability, security, and performance for selected systems.
  • Provide backend support for the systems to internal Customer Support staff
  • Monitor system performance and capacity


Qualifications, Abilities and Experience should Include:

  • Experience of  Windows Server ( 2k8 & Windows Server 2012 ) with active directory.
  • Designing Implementation and Administration of Windows  server  2k8/2k12
  • Good General Administration Concepts.
  • Backup and disaster recovery
  • Set up Installation concepts.
  • Troubleshoot issues both on server side.
  • Strong in Win2003, Win2008 and Win2012 system administration skills. Experience in Exchange 2010  /2013 Administration is mandatory
  • Software installation and configuration, applying modules and patches, network security.
  • Strong documentation and record keeping skills, with extreme attention to detail.
  • Knowledge of systems and network security principles, and general systems administration best practices.
  • Basic Understanding of Firewalls, Load Balancers, switches, and network design.
  • Experience on Mcafee OTP Project operations .

 

Critical Exposure areas;

  • Experience on  Windows  Server design/ Implementation /documentation, Experience in Exchange 2010  /2013 Administration is mandatory
  • General Administration Concepts
  • Trouble shooting skills

 

Desired Skills

  • The ideal candidate has good communication skills and is able to learn new technology quickly and thoroughly, and is equally able to work as a team member or tackle a complex project individually.
  • The ability to work in an energetic, fast paced and interrupt driven environment, with openness to the demands and rewards of a 24 x 7 workplace. Willingness to join on-call 24 x 7 pager rotation.
  • Goal-oriented attitude and demeanour to work through roadblocks, motivate external concerns and bring about resolution.

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